Frequently Asked Questions
Most of the time questions you may have will be answered during our consultations, but in case we didn't get round to them or just forgot to cover it the following is a list of questions that you may want answers to. If there is anything else you would like to know just email or call for a chat.
Is a consultation important?
Hell yes! It's really important that we work together before the wedding day to work out timelines and logistics so that your expectations can be met with ease. I can help with suggestions for timelines and am basically your time keeper on the day so you don't have to worry about a thing. A face to face meeting is the best thing, however, if you are overseas or interstate a skype call can be useful and then maybe meet up during the days prior to your wedding day for that face to face meeting. Basically the more we discuss before the day the easier the day will flow :)
Do you include the wedding day image files with your packages?
Yes, your image files with your wedding package will be avilable to download via a link sent to you, with a license to use and print. You also get a folder of websized image files - perfect for facebook and emailing.
We only want a few hours coverage, have you an option for that?
Yes and no really. For weddings on a Friday, Saturday or Sunday I only offer between 5 hours (Essentials) and 10 hours (Full Coverage). If your wedding is only a couple of months or so away and I'm available call me and I may be able to do something if I'm available. During Monday to Thursday I do offer elopement weddings and shorter coverage.
How do we book you, and can you hold a date for us?
You just need to fill out a booking form and send/email it to me and pay the $990 booking fee to secure the date. This fee will be towards your balance (balance payable 4 weeks prior to your wedding). This fee is non-refundable, it being the agreed loss suffered by holding the date for you. Sorry, but I'm not able to hold a date without the booking fee - my services are offered on a first come first served basis and once the date is secured I will be turning away other enquiries for that particular date.
How long before we see our wedding photos and how do we see them first?
The turnaround time is around 3 to 4 weeks. You can see them either in my studio on the big screen or in a password protected online gallery or as a blog post first. We discuss this during one of our consultations.
How does the album design process work?
Generally I pre-design the album layouts from your list of chosen favourite images. I will design with more pages than you've pre-paid for to get as many of your favourite images in and then you can take out any pages you don't want or swap images with others. Once happy with the album layout and any additional pages are paid for the album will be ordered. I can have the pre-design ready to view within 7 days of receiving your list. (The full process and any additional costs involved are detailed in the terms and conditions page on your booking form).
What areas do you cover for weddings?
The majority of my weddings are here on the Sunshine Coast, but I will travel further - Australia wide and overseas if required (additional costs may be appicable).
Do you have an assistant on the wedding day or second photographer?
99.9% (approximate figure!) of all the weddings I photograph I work by myself and know I will get all the images you want (and more!) just by myself. There are occasions where you might want a second photographer due to logistics or you just might want different angles/events captured during your day. There is an option to include a second photographer and the costs involved which can be found in the link I send when making an enquiry. As for an assistant for me - this is generally on a wedding by wedding basis and at my discretion as to whether one is required. The assistant would be there to help me carry bags or fetch equipment and does not take any photos or have any input in the photos taken. There is no additional cost for assistant if I choose to have one.
Have you got insurance?
Yes. Both public liability and equipment, any photographer you consider photographing your wedding must have insurance (otherwise they're not really professionals).